Topic One
How to Keep Muscles Working in High Heat
This presentation will explore:
Why heat stress is the #1 weather killer
What dehydration does to you
What happens to your organs in heat stress
What we do or don't do contributes to heat stress
How to prevent heat stress
Symptoms of heat stress, heat exhaustion and heat stroke
Ross Hall, manufacturer's representative
(MarketForce, Inc.)
Topic Two
Fraud and the Special Investigations Unit
This presentation will highlight the significant impact of insurance fraud—one of the largest and most costly crimes in America. According to the Coalition Against Insurance Fraud, an estimated $308.6 billion is lost each year due to fraudulent claims.
We will explore how Liberty Mutual’s Special Investigations Unit (SIU) detects, investigates and helps prevent fraudulent activity. Attendees will gain insight into common fraud schemes, red flags to watch for and proactive steps employers can take to reduce risk and protect their organizations from financial loss.
Jodi Cooper, Director of Special Investigations, North America Claim Services
(Liberty Mutual Insurance)
Jodi Cooper is Director of Special Investigations for Liberty Mutual’s Commercial North America Claims. She has been in this role for four years, and with Liberty Mutual for 17 years. Jodi has additional claims and SIU experience with another major carrier, for combined experience of more than 25 years across both personal and commercial lines. She holds an undergraduate degree from Michigan State University and a Masters degree from Boston University, along with her CPCU and Claims Law Associate designations.
Jodi leads an SIU operation comprised of 65 investigators, analysts and their leaders located across the country handling both field and desk investigations and with varying backgrounds including insurance claims, law enforcement, analytics and medical coding.




